BC Seeds Returns & Refunds Policy. At BC Seeds, we strive to provide our customers with the highest quality products and customer service. However, we understand that there may be times when a customer is not completely satisfied with their purchase. In these instances, we are happy to offer you an outstanding a returns or refund policy.

Eligibility for Returns or Refunds

• Products must be returned within 30 days of the purchase date.
• Products must be unopened and in their original packaging.
• Products that are damaged or defective upon receipt may be eligible for a refund or replacement.
• Products must be sent to a domestic address with tracking

Return Process

• Contact our customer service team at returns@bcseeds.com to initiate the return process.
• We will provide you with a return shipping label.
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• We will also notify you of the approval or rejection of your refund.
• Once your return is approved, we will process your refund or replacement.

Refunds

• Refunds will be issued to the original form of payment.
• We will process your refund within 7-10 business days of receiving the returned product.

Replacements

• If you would like to request a replacement, please contact our customer service team.
• We will ship the replacement product to you at no additional cost.

Exclusions

• Customized products are not eligible for returns or refunds.

Contact Us

• If you have any questions about our Returns & Refunds policy, please contact our return department here: returns@bcseeds.com.